Welcome to Imperio Global! By accessing and using our website www.imperioindia.com, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read these Terms carefully before using our site or making any purchases. If you do not agree to these Terms, please do not use our website or services.


1. Acceptance of Terms

By using our website, browsing, or making a purchase, you confirm that you have read, understood, and agree to these Terms and Conditions. We reserve the right to update, modify, or change these Terms at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.


2. User Registration and Account

To access certain features of the website, including making purchases, you may need to create an account. When registering, you agree to provide accurate, current, and complete information and to update your account details as necessary. You are responsible for maintaining the confidentiality of your account and password, and for all activities under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.


3. Product Information and Availability

We make every effort to display products on our website accurately, including product descriptions, images, and prices. However, there may be slight variations in colors or features depending on your device’s settings.

  • Product Availability: All products listed are subject to availability. We do not guarantee that products will always be in stock. In the event that a product is unavailable after you place an order, we will notify you and either provide a full refund or suggest an alternative.

  • Pricing: Prices are subject to change without notice. While we strive to provide accurate pricing, errors in pricing may occur. If an error is identified after you place an order, we will contact you to confirm whether you wish to proceed at the corrected price or cancel the order.


4. Order and Payment Terms

When you place an order through our website, you agree to provide accurate information regarding your order, including billing details, shipping address, and payment method. By placing an order, you are offering to purchase the items under the terms and conditions of this agreement.

  • Order Confirmation: After placing an order, you will receive an email confirmation of your purchase. This does not signify acceptance of your order. We reserve the right to accept or reject orders at our discretion.

  • Payment: We accept various payment methods, including credit/debit cards and third-party payment processors. All payments are processed securely using industry-standard encryption. By making a payment, you represent that the payment information provided is valid and complete.

  • Sales Tax: Sales tax may be applied to orders based on your location. The applicable tax will be calculated and added to your total at checkout.


5. Shipping and Delivery

We offer various shipping methods for your convenience. Delivery times are estimated and may vary based on the destination, stock availability, and the shipping method chosen.

  • Shipping Fees: Shipping charges will be calculated at checkout based on the weight of the products and delivery location. We may offer free shipping promotions from time to time.

  • Delivery Time: We aim to process and dispatch all orders within 4 business days. Delivery times may vary depending on your location, the carrier, and any unexpected delays.

  • International Shipping: If you are placing an order from outside India, additional shipping charges, taxes, and customs duties may apply. You are responsible for any customs-related charges that apply to international orders.


6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 3-day return policy from the date of receipt, subject to the following conditions:

  • Eligibility for Return: Items must be unused, in their original condition, and with the original packaging.
  • Non-Returnable Items: Certain items such as personalized products, sale items, or items marked as non-returnable may not be eligible for returns.
  • Return Process: To initiate a return, please contact our customer service team at +91 9372185557 with your order number. We will provide return instructions and a return shipping label (if applicable).
  • Refunds: Once your returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method, and may take up to 3 business days to reflect in your account.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, videos, and software, is the property of www.imperioindia.com and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from the website without our explicit consent.


8. Prohibited Use

You agree not to use our website for any unlawful or prohibited purpose, including:

  • Violating any applicable local, state, national, or international law.
  • Transmitting harmful or malicious code (e.g., viruses, malware).
  • Interfering with the proper operation of the website or disrupting the service.
  • Attempting to gain unauthorized access to our systems, networks, or accounts.
  • Using any automated means to access or scrape our content.

Any violation of these terms may result in the termination of your account and legal action, as appropriate.


9. Limitation of Liability

To the fullest extent permitted by law, imperioindia.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising out of your use of or inability to use our website, products, or services.

Our total liability to you for any claim arising from these Terms and Conditions will be limited to the amount you paid for the product(s) involved in the claim, excluding shipping fees.


10. Indemnity

You agree to indemnify, defend, and hold harmless imperioindia.com its directors, employees, agents, affiliates, and service providers from any and all claims, damages, liabilities, and expenses (including legal fees) arising out of or in connection with your use of our website or any violation of these Terms.


11. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.


12. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms shall be resolved through binding arbitration in Thane, India, in accordance with the rules of the state laws.


13. Force Majeure

We are not liable for any failure to perform our obligations due to events beyond our reasonable control, including natural disasters, acts of government, war, terrorism, or technical failures.


14. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.


15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

  • Email: admin@imperioindia.com
  • Phone: +919372185557

Thank you for choosing Imperio Global. We appreciate your trust in us and look forward to providing you with excellent products and services.