Privacy Policy for imperioindia.com

Effective Date: 09-Jan-2025

At imperioindia.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or use any of our services. By using our site, you consent to the practices described in this policy.

Please read this Privacy Policy carefully to understand how we handle your personal data. If you have any questions or concerns, please contact us at admin@imperioindia.com.

1. Information We Collect

We collect various types of information to provide and improve our services, and to enhance your shopping experience. This information includes:

a. Personal Information

  • Account Information: When you create an account or place an order, we collect personal details such as your name, email address, phone number, shipping address, and payment information (credit card number, billing address).
  • Order Details: We collect information related to your purchases, such as items ordered, quantities, and payment method.

b. Non-Personal Information

  • Log Data: Our servers automatically record certain information when you visit our site, such as your IP address, browser type, referring/exit pages, and date/time stamps. This helps us analyze trends, troubleshoot technical issues, and improve our website.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our site. These technologies allow us to remember your preferences, personalize your experience, and analyze usage patterns. You can manage or disable cookies through your browser settings.

c. Payment Information

We use third-party payment processors (e.g., PayPal, UPI, RazorPay etc) to handle your transactions. These payment processors collect and process your payment information in accordance with their privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To complete your orders, process payments, and deliver your products.
  • Customer Service: To respond to inquiries, resolve issues, and provide support.
  • Personalization: To offer tailored recommendations and improve your shopping experience.
  • Marketing: To send promotional emails or notifications, special offers, and updates. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
  • Improvement of Services: To analyze user behavior, enhance site functionality, and improve our products and services.

3. Sharing Your Information

We value your privacy and do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, delivering products, and performing other business functions (e.g., shipping companies, email providers).
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests (e.g., subpoenas, court orders), or to protect our rights, property, or safety, and the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

4. Data Security

We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption and secure servers.

However, please note that no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

  • Access Your Data: You can request a copy of the personal information we hold about you.
  • Update or Correct Information: If you believe any of the information we have is incorrect or incomplete, you can update your details through your account or by contacting us.
  • Delete Your Data: You can request the deletion of your personal data, subject to certain legal obligations and restrictions.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email or by adjusting your communication preferences in your account settings.

If you wish to exercise any of these rights, please contact us at [Contact Information].

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We recommend that you review the privacy policy of any third-party site before providing any personal information.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such information.

8. International Transfers

If you are accessing our website from outside India, please be aware that any personal information you provide to us may be transferred to and processed in India. By using our site, you consent to this transfer and processing.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: admin@imperioindia.com
  • Phone: +919372185557

Thank you for trusting imperioindia.com with your personal information. We are committed to keeping your data safe and secure while providing a seamless shopping experience.